Flagr is live — adjudicating real travel-insurance claims end-to-end. See it work →
Flagr AI
Platform Solutions Company How it works Pricing
Fraud intelligence for travel insurance

Stop the fraud before it's ever paid.

Generative AI made convincing fake claims free and instant. Flagr is the deterministic + AI fraud platform built exclusively for travel insurance — three engines, one pipeline, a defensible verdict on every claim in under five minutes. On any claims system.

No rip-and-replace. No 12-month rollout. Deployable in weeks via REST API.
Flagr claim review: fraud score, AI routing decision, and claimant profile
Built for the people who pay the claim
CarriersMGAsTPAsReinsurers
NAIC-aligned audit trailSOC 2 · GDPR & HIPAA-grade
Why travel, why now

Travel insurance is booming — and so is the fraud

More travelers, bigger payouts, and a sector fraudsters target more than almost any other. The opening for fraud has never been wider.

$140.8B
projected global travel-insurance market by 2034 — nearly 4× today’s $35.8B
Fortune Business Insights, 2026
+18%
jump in paid travel-insurance claims in a single year as trip spending hit record highs
Squaremouth, 2024
36%
of new travel & leisure accounts flagged as suspected digital fraud — 2nd-highest of any industry
TransUnion State of Omnichannel Fraud, 2024
The threat

Travel claims fraud got cheap, fast, and invisible

A fake medical record or a fabricated receipt used to take skill and time. Now it takes a free tool and thirty seconds — and the human eye can't tell the difference.

99%
of insurers have encountered manipulated or AI-altered documents in claims
Verisk State of Insurance Fraud, 2026
244%
year-over-year surge in digital document forgeries — now the #1 fraud method
Entrust Identity Fraud Report, 2025
~50%
human accuracy detecting AI-altered claim images — no better than a coin flip
Verisk, 2026

Insurers lose $308.6B a year to fraud in the U.S. alone — and travel is the most exposed, least defended line of all.

The platform

Three engines. One pipeline. Every claim.

Most fraud tools run one model and hand you a probability. Flagr runs three independent systems on every claim — then adds something no model can do: it checks the facts against reality.

System 01

AI Document Analysis

Multimodal models read every document a claim carries — receipts, invoices, booking confirmations, itineraries, and medical records — and catch fabrication through metadata, font, and image forensics, not just the text on the page.

  • Forged receipts, altered invoices & fake booking confirmations
  • PDF, font & image forensics — including AI-generation credentials
  • EHR fingerprinting: flags a record built in Word, Canva or Photoshop
System 02

Behavioral Pattern Detection

Velocity scoring flags serial claimants. Ring detection across six entities surfaces coordinated networks no single claim review could ever see.

  • Velocity scoring across claimant & policy history
  • Ring detection across six entities — bank, device, template, provider, address
  • Cross-carrier network (opt-in, hashed) catches serial fraudsters
System 03Unique to Flagr

Deterministic Validation

Certainty, not probability. While AI reads a document, this engine checks the facts against authoritative data. You can fool a model — you can't fake what a supplier actually charged.

  • 300+ validation rules — suppliers, tax jurisdictions & airline formats
  • Pure code — near-zero false positives on verifiable facts
  • Hard gates that override the score on absolute signals
See it work

Watch it catch a forgery the moment it lands

A fabricated receipt with a 19% Airbnb service fee sails past every fraud model in production — the AI has no idea what Airbnb actually charges. Flagr's deterministic engine catches it with code, and every step is written to a decision trace your adjusters and a regulator can read.

"You can fool a model. You can't fake what a supplier actually charged."
See it on your own claims

Decision Trace

Showing latest run · every step auditable
24 steps
Document IntelligenceOCR confidence 98% · within threshold+100PASS
EHR FingerprintMedical doc produced in a consumer tool — WordgateFAIL
Cross-Document ValidationName and date mismatches across 9 files+75WARN
Deterministic ValidationAirbnb service fee 19.0% · expected ≤ 14.2%gateFAIL
Behavioral & ForensicsTemplate reused by 4 other claimants+95WARN
Fraud Scoring & RoutingComposite 92 · hard gate → SIU Escalation92ESCALATE
How it works

From first notice of loss to a defensible verdict

An eight-phase pipeline runs more than twenty analytical modules on every claim — then routes it cleanly to one of four outcomes, with a full audit trail attached.

PHASE 1–2

Intake & document forensics

FNOL classified, documents read, EHR and consumer-tool fingerprints checked.

PHASE 3–4

Coverage & deterministic checks

Policy terms verified; receipts and supplier facts validated against authoritative data.

PHASE 5–6

Identity & external verification

Sanctions and identity screening; NPI and provider checks against live registries.

PHASE 7–8

Behavioral scoring & routing

Ring and velocity signals weighted, composite score set, claim routed with its evidence.

Auto-Approve

Clean claims clear straight through — no adjuster touch, no delay.

Document Review

Missing or weak evidence is flagged with a specific request list.

SIU Escalation

High-risk claims routed to investigation with the full evidence chain.

Human Queue

Genuinely ambiguous cases go to an adjuster — with context, not a black box.

8
pipeline phases
20+
analytical modules
<5 min
FNOL to verdict
100%
claims audit-traced
Why teams choose Flagr

Built for the people who work the claim

Flagr gives claims and SIU teams the one thing fraud tools never have: an answer they can act on, and defend.

Scale without scaling headcount

Auto-approve clean claims and send only the risky ones to people — handle more volume with the same team.

Cut leakage you can't see today

Catch fabricated receipts, forged medical records, and serial claimants before a dollar goes out the door.

Decide with evidence, not guesswork

Every score comes with a plain-English decision trace — so adjusters trust it and disputes hold up.

Pay the real traveler faster

Honest claims clear in minutes instead of days — better outcomes for the customers you want to keep.

Who it's for

One platform, every side of the claim

Flagr plugs into Guidewire, Duck Creek or any specialty admin platform via REST API — or runs the whole fraud operation for teams without one.

Carriers

Cut leakage and free your SIU team without touching your CMS. Flagr rides on top, non-disruptively.

MGAs

No core system? Flagr runs the entire fraud and adjudication operation end to end, out of the box.

TPAs

Give your carrier clients a fraud layer they can defend — every decision traced, every flag explained.

Reinsurers

See fraud signal across cedents and portfolios no single carrier can — and price risk with eyes open.

Travel is the wedge. The platform is the company. One engine, ready for the next line of business.

Enterprise-grade

Defensible to a regulator. Ready for your security review.

Every Flagr verdict ships with the evidence behind it — because in insurance, an answer you can't defend isn't an answer.

NAIC-aligned decision trace

Plain-English evidence chain, signal attribution and model version on every claim — aligned with NAIC’s model bulletin on AI.

Hard gates over the score

Absolute signals — NPI not found, OFAC hit, document predates policy — override probability outright.

REST API & signed webhooks

Deploys on top of any claims system in weeks. HMAC-signed events, no rip-and-replace.

GDPR & HIPAA-grade

Healthcare- and EU-grade safeguards applied to every medical document we handle.
By design

SOC 2 Type II

Evidence and controls in progress as part of production hardening.
In progress

Data isolation

Per-carrier separation; cross-carrier matching is opt-in and hashed.
By design

Full audit log

Every signal, gate and routing decision is recorded and replayable.
Active
About Flagr

We're building the fraud layer travel insurance never had

Generative AI made a convincing fake claim free and instant. The legacy fraud vendors chase the biggest carriers with six-figure, year-long deployments — leaving the travel mid-market exposed and undefended.

Flagr exists to close that gap. We pair AI document analysis with a deterministic engine that checks claims against reality, so every verdict is fast, explainable, and defensible. Built by operators who've lived inside regulated, high-stakes systems — and deployable on the carrier systems you already run.

Catch the fraud.
Protect the claim.
Pay the real traveler.
The principle behind every decision Flagr makes.
Jaime Sanjuan

Jaime Sanjuan

Co-Founder & Chief Executive Officer
Brandon Rose

Brandon Rose

Co-Founder & CTO
Patricia Smith

Patricia Smith

Domain Advisor

We're hiring. If you've worked carrier-side fraud, real-time ML systems, or insurance compliance — we want to talk.

See open roles
Pricing

Priced to sit below your leakage

Plans scale with claim volume and book size — not seats. Every plan includes all three engines and the full audit trail. No license shock, no 12-month onboarding.

Starter

For MGAs and emerging programs validating fraud lift.
Let's talk / volume-based
  • All three detection engines
  • REST API deployment
  • NAIC-aligned audit trail
  • Email & onboarding support
Contact for pricing
Most common

Growth

For carriers and TPAs putting Flagr on live claim flow.
Let's talk / volume-based
  • Everything in Starter
  • Cross-carrier ring network (opt-in)
  • Self-calibrating thresholds
  • Priority support & SLAs
Contact for pricing

Enterprise

For large carriers and multi-program books.
Custom / tailored
  • Everything in Growth
  • Custom supplier & jurisdiction rules
  • Dedicated environment & security review
  • Named solutions engineer
Talk to sales

Reinsurer Program

Portfolio-wide fraud intelligence across your cedents, with aggregated ring signal no single carrier can produce. Structured as a dedicated engagement.

Explore the program
See it on your own claims

Run Flagr on 500 of your historical claims — free.

No integration, no commitment. Send us a sample and we'll show you exactly what your current process missed, with the evidence chain on every flag.

admin@flagrai.com · flagrai.com